Shopify inventory alerts + ops automation

Goal: prevent stockouts for high-velocity SKUs, keep campaigns safe, and reduce “surprise” inventory changes.

What I built

I implemented a velocity-based alerting system in Shopify using simple tiering rules (high / medium / low) and thresholds per tier.
When a SKU crossed its threshold, the system created an alert and generated a draft message for a fulfillment contact — but required a human to confirm the quantity before updating inventory (“human-in-the-loop”).

Why it mattered

Inventory reliability is directly tied to growth: if a top SKU goes out of stock, conversion drops, ads waste spend, email campaigns underperform, and customer trust takes a hit.

Results (example week, anonymized)

• A high-velocity SKU triggered an alert at ~139 units, before the weekend.
• After confirmation, inventory was increased by +240 units in Shopify the same day.
• That SKU had sold ~252 units the prior week, so the update prevented an imminent stockout and protected ongoing demand.

(Company, SKU name, and contacts are intentionally anonymized.)

How it works (the loop)

1) Tag SKUs by velocity tier.
2) Set tier thresholds (high triggers early).
3) When threshold is crossed: alert + link + pre-filled draft message.
4) Human confirms “add X” / “pause” / “set to 0”.
5) Update Shopify inventory and log the outcome.

Key lesson

The strongest automations don’t try to be fully autonomous — they reduce time-to-action and make the right action easy, while keeping accountability with a human owner.

What I’d do next

• Add a simple weekly dashboard: alerts fired, time-to-action, changes applied, and stockouts prevented.
• Incorporate lead time into thresholds (not just velocity): high velocity + long lead time should alert earlier.
• Connect fulfillment confirmations to a structured log so inventory updates are auditable.
• Extend the system to marketing: auto-notify when a promoted SKU enters a risk state so campaigns can be adjusted.